INFORMATION PRIVACY POLICY

1. Purpose and scope of information collection

Acnes AI Detector does not sell, share, trade or disclose customer personal information to any other third party.

When you contact to register for the service, the personal information that Acnes AI Detector collects includes:

• Full name, age, skin condition and acne condition
• Address
• Phone
• Email
• Pictures for acne diagnosis

2. Scope of information use

Personal information collected will be absolutely confidential by Acnes AI Detector and used only for the following purposes:

• Customer support.
• Provide service-related information.
• Process orders and provide services and information through our website at the request of customers.
• Improved accuracy of Acnes AI Detector.

Note:

• We may send information about new products, services, information about upcoming events or recruitment information if customers sign up to receive email notifications.
• In addition, we will use the information you provide to assist with customer account management.
• For the information the user provides to Acnes AI Detector, the user can permanently delete such information by using the function. Delete the account on the Acnes AI Detector app or website.

3. Information storage time

For personal information, Acnes AI Detector only deletes this data if the customer requests it, please send a request via email 

4. Address of the unit that collects and manages personal information

4.1. VIETNAM
 ROHTO-MENTHOLATUM (VIETNAM) CO., LTD

Address: 16 VSIP Street No. 5 Vietnam - Singapore Industrial Park, Binh Hoa Ward, Thuan An City, Binh Duong Province

Email: enquiries@rohto.com.vn - Hotline: (+84) - 028 - 38229322

4.2. CAMBODIA
 ROHTO-MENTHOLATUM (CAMBODIA) CO., LTD

Address: Road No.4, lot No.P2-095, Sangkat Phleung Chheh Roteh, Khan Pur SenChey, Phnom Penh, Cambodia

Email: info@rohto.com.kh - Hotline: (+855) - 023 - 964610

5. Mechanism for receiving and settling consumer complaints

At Acnes AI Detector, the protection of personal information for our customers is our top priority.

Acnes AI Detector understands that the protection of personal information is also our responsibility, so in case of any questions, comments related to the privacy policy of Acnes AI Detector, and related to the Personal information is used for the wrong purpose or the reported scope please contact us.